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Omnichannel

  • Study: What drove online holiday sales growth?

    The numbers are in and one specific device clearly served as a major catalyst for increased e-commerce sales during the 2015 holiday season.

    According to the MarketLive 2015 Holiday Flash Report, smartphone revenue during the just-completed holiday season (Nov. 23, 2015 – Jan. 3, 2016) increased 50%. Overall e-commerce revenue grew 8% during that period.

  • Hudson’s Bay Company acquires Gilt Groupe

    Leading department store operator Hudson’s Bay Company confirmed months of speculation and agreed to pay what appears to be a modest sum to acquire online luxury retailer Gilt Groupe.

    Hudson’s Bay, which operates 470 department stores including Saks Fifth Avenue and the Off 5th discount format, said it agreed to pay $250 million for Gilt in a deal that will add $500 million to 2016, $40 million in adjusted operating profit by 2017 and countless synergies to leverage the combined companies’ infrastructure and customer databases.

  • The Finish Line stumbles in Q3, names new CEO

    The Finish Line has promoted its president to CEO and plans to close a quarter of its stores as the retailer said supply chain problems hurt its third quarter performance.

    The retailer announced that Sam Sato will succeed Glenn Lyon as CEO of The Finish Line, Inc., effective Feb. 28. Lyon will transition to the role of non-executive chairman of the board.

  • Here's what drove online holiday sales growth

    The numbers are in and one specific device clearly served as a major catalyst for increased e-commerce sales during the 2015 holiday season.

    According to the MarketLive 2015 Holiday Flash Report, smartphone revenue during the just-completed holiday season (Nov. 23, 2015 – Jan. 3, 2016) increased 50%. Overall e-commerce revenue grew 8% during that period.

  • Study: Mobile commerce paradigm shifts

    Consumers are changing the way they browse and shop for goods using mobile devices.

    According to the State of Retailing Online 2016 study from Forrester Research, Shop.org and Bizrate Insights, growing use of smartphones by consumers, a shift in investments by technology companies and continued optimization strategies from retailers has landed smartphones on top as a driver of mobile sales and traffic for retail companies.

  • Mobile commerce paradigm shifts

    Consumers are changing the way they browse and shop for goods using mobile devices.

    According to the State of Retailing Online 2016 study from Forrester Research, Shop.org and Bizrate Insights, growing use of smartphones by consumers, a shift in investments by technology companies and continued optimization strategies from retailers has landed smartphones on top as a driver of mobile sales and traffic for retail companies.

  • Report: Whole Foods overhauls customer experience with IT

    Whole Foods had a difficult 2015 that included falling sales and stock value, as well as a pricing scandal. However, as Marketplace Business reports, Whole Foods is looking to regain its footing in 2016 with help from a redesigned, IT-centric customer experience. [Marketplace Business]

  • J.C. Penney overcomes warm weather with omnichannel

    Less than 12 hours after Macy’s shared bleak holiday results, J.C. Penney said enhanced digital capabilities helped it to produce strong holiday season same store sales growth which allowed the company to reaffirm its full year profit forecast.

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