Omnichannel

Macy’s is supporting a new omnichannel order fulfillment program called “Pick to the Last Unit” (P2LU) with Tyco’s TrueVUE RFID inventory visibility platform.

A new retailer aims to blend physical retailing with e-commerce — and to do it with Latin flair. The concept, Star World, is the brainchild of veteran retailer Jerry Azarkman, formerly with (and co-founder of) Curacao, a Los Angeles-based department store targeting Hispanics.

Star World made its debut in October, opening a two-level 30,000-sq.-ft. store in Huntington Park, California.

There may be debate among presidential candidates about whether experience is a positive or negative attribute, but for open-air centers, experience is a must. With the ease of online shopping, today’s consumers need a reason beyond the chance to visit their favorite stores to make a trip to their local center.

A seamless customer experience begins with a complete, real-time view of enterprise product assortment. However, RFID technology is taking this concept of “inventory awareness” to previously unimagined levels.

The theme of constant security vigilance also applies to the EMV chip-based card payment standard. Retailers are not the only ones that have been scrambling to adapt to EMV since the October 2015 mandate.

“The chase is on,” said Brian Engle, executive director of the Retail Cyber Intelligence Sharing Center (R-CISC). “The introduction of EMV-compliant chip technology is driving fraudsters online.”

Specialty storage retailer The Container Store not only helps customers organize their lives on the front end, but is also getting more organized on the back end.

The Container Store, headquartered in Coppell, Texas with 79 stores, has completed the implementation of PlumSlice's Select application to streamline its product selection and procurement process.

As part of a leveling of its technology spending, Nordstrom Inc. has made a reduction in its technology personnel.

According to Geekwire, Nordstrom recently laid off 10 employees in its technology department.

There has been a great deal of discussion and analysis in recent years regarding the ongoing struggles of many traditional department store giants. Brands like Sears, J.C. Penney and Macy’s are scratching and clawing to continue to stay afloat, together with a number of big-box retailers that are also struggling to remain competitive in an evolving retail marketplace.