Data & Analytics

Starbucks is making its rewards program more customer friendly as it looks to appeal to a wider range of customers and keep growing membership.

Walmart will reportedly soon remove the Savings Catcher automated refund tool from its consumer app.

There are a number of strategies that can be used to absorb the higher costs and continue delivering a top-notch customer experience-free shipping still included.

Footwear retailer Aldo Group realizes the best ship-from-store options do not always take the fewest steps.

Online grocer Farmstead is the latest e-commerce retailer looking to deliver goods, not carbon, and maybe save a few bucks in the process.

Although a lot of the numbers from Michaels are in negative territory, some of this is a function of a shorter trading period compared to last year.

A new survey illustrates how millennials are using mobile devices for shopping and purchasing goods.

Amazon Business is offering its own version of the Amazon Day tailored delivery option for Prime members.