Survey: This online service option boosts customer experienceOnline retailers should strongly consider implementing voice chat if they have not done so. Tropical Smoothie Café hits store milestoneTropical Smoothie Café is on a roll. Albertsons goes to the dogs with new connected store offering Albertsons is providing dog owners with a high-tech alternative to leaving their pooch in the car during shopping trips. Puma’s new flagship brings products to life with digitization The first-ever Puma North American flagship on Fifth Avenue in New York City offers interactive displays and optimized stock. Vitamin Shoppe gives customers shot at subscription The specialty health-and-wellness retailer is the latest chain to seek a boost from a subscription service. Yelp shouts out to personal consumer preferences Yelp Inc. is providing consumers with a uniquely tailored user experience. Survey: Apparel has an online returns problem Returns are rampant in online fashion retail, but counterstrategies exist. Best Buy misses on Q2 sales, beats on earnings, tariffs loom Best Buy had mixed results in the second quarter of fiscal 2020 and is preparing for the impact of upcoming Chinese tariffs. Big Lots beats Street with Q2 earnings, misses on same-store sales For the second quarter in a row, after-tax charges bit into profits at Big Lots Inc. Guest Column: Improving customer experience with a content-driven approach One of the buzzwords throughout the retail industry is customer experience. First Previous 838 839 840 841 842 Next Last
