Data & Analytics

Retailers enjoyed a solid, but not spectacular Black Friday shopping weekend.

An 86-year-old Danish brand came out on top for the second consecutive year when it comes to providing a great overall customer experience.

Mere hours before the holiday shopping season commences, Amazon is facing customer fallout stemming from an unexpected technical glitch.

Consumers are ready to spend this holiday, but not necessarily at the same places they shopped last year.

Gap Inc. is set to take drastic action with regards to its ailing namesake division — and sooner rather than later.

Cyber-criminals continue to hone their craft, and retailers will remain one of their top targets in the next five years.

Athletic footwear giant Foot Locker turning in a winning third quarter, with sales and earnings that topped Wall Street expectations.

Off-price retailer Ross Stores has lowered its outlook for holiday sales gains in anticipation of a “fiercely competitive” retail market.

No-shows, call-outs, and last-minute schedule changes aren’t just frustrating—unplanned absence is corrosive to the day-to-day operations at retail stores across the globe.

Gap Inc.’s namesake brand continues to cast a shadow over the company at large.