Survey: Customers want services that retailers haven’t gotRetailers aren’t keeping pace with customer expectations in several key areas. Weis Markets reduces store friction with self-checkoutA regional grocer is providing customers with a choice of checkout options. Tropical Smoothie Cafe looks to add 670 locations in next five years Tropical Smoothie Café had record growth in 2019 and it’s nowhere near being finished. NRF: Holiday retail sales up 4.1% Holiday sales came in on the higher end of estimates by the National Retail Federation, but not all retail sectors shared in the good news. BevMo! integrates store operations with enterprise A specialty beverage retailer is ensuring a consistent physical and digital customer experience. Survey: Retailers are not optimizing omnichannel fulfillment Despite the chance to significantly boost margins, fewer than one in three retailers have optimized seamless processes such as BOPIS. Simon expands partnership with omnichannel returns platform A major mall operator is accepting returns of online purchases at more locations. NRF 2020: It’s the customer, stupid Two sessions at the NRF 2020 conference in New York highlighted how focusing on customer service results in higher sales. Analysis: Despite holiday softness, Target remains on the right trajectory There is no doubt that Target’s holiday revenue has missed the mark. Google users can shop while they mobile search Google is making purchasing apparel and footwear as easy as entering a mobile search request. First Previous 781 782 783 784 785 Next Last
