Study: Online retail fraud attacks on the riseAttempts to defraud online retailers have increased for the second year in a row, with food and beverages and online electronics seeing the biggest increases. Kroger spins off digital coupon serviceThe Kroger Co. is selling its You Technology digital coupon and rebate platform, but not ending its involvement with the service. Customer service–it’s just a text away at Lamps Plus Specialty lighting retailer Lamps Plus is giving customers shelter from any issues or concerns via direct SMS text message. Signet names CFO; creates new mall leadership team Signet Jewelers Limited has tapped a former David’s Bridal executive as its next finance head. It also is reorganizing the leadership of its core mall brands. Dick’s Sporting Goods to phase out hunting departments in some stores Dick’s Sporting Goods is feeling the sales fallout from its decision not to sell some guns, but it’s not backing down. Analysis: Dick’s not doing enough to keep its stores relevant Although Dick’s overall sales decline is partly down to a shorter trading period compared to last year, this does not explain all the deterioration. Study: The omnichannel features customers most want are… Consumers desire a specific omnichannel shopping capability, but few retailers offer it. eMarketer: Amazon Prime memberships to reach more than half of U.S. households Amazon Prime continues growing in the U.S. at an impressive clip. 5Qs for Jim Zboril on art installations Tavistock Development Co. president Jim Zboril spoke with us about art’s essential place in the modern town center. Online health retailer gets real smart with AI-based customer interactions PureFormulas is automating conversations with customers using artificial intelligence (AI) technology. Topgolf launches flexible design for expansion into new markets Topgolf is looking to broaden its portfolio in more ways than one. Meijer is on the move with mobile shopping Meijer is adding features to its “Shop & Scan” mobile shopping offering as it widens the program’s rollout. First Previous 777 778 779 780 781 Next Last