Exclusive Q&A: 7-Eleven overhauls customer support operationThe world’s largest convenience store retailer is modernizing its customer experience architecture. Surviving the ‘new abnormal’ with leading-edge technology2020 has been a year like no other, but retailers can maintain “normal” operations by deploying the right solutions. Report: New Amazon blockchain solution targets product authenticity Amazon has reportedly patented a new blockchain solution designed to create transparency and trust in its e-commerce supply chain. Michaels swings to loss amid closed stores; ‘encouraged’ by recent trends The Michaels Cos. swung to a first-quarter loss and missed bottom and top-line expectations as its stores went dark shuttered temporarily during COVID-19 pandemic. FedEx adds new delivery fees targeting high-volume shippers FedEx is the latest delivery provider to apply peak surcharges in response to COVID-19 volume surges. Survey: Retail winners understand the importance of store associates Retailers who outperform their peers are more likely to see a link between customer-facing employees and sales performance. Costco sales rise in May; online jumps 106.2% After a disappointing April, Costco Wholesale Corp. returned to form sales-wise in May. The top-performing e-commerce site during COVID-19 is… A global furniture retailer heads up a list of the 11 e-commerce sites with the best performance during the current pandemic. CSA Exclusive: Grocers should prepare for a new, online-focused normal According to the CEO of digital grocer Farmstead, changes to consumer behavior that occurred during COVID-19 will continue after the pandemic ends. Pinterest enables shopping via photo If you can snap a picture, you can find and buy products using Pinterest. First Previous 712 713 714 715 716 Next Last
