The retailers with the best omnichannel customer service are…The largest retailer-owned hardware cooperative in the world took the top spot in a ranking of retailers with the best omnichannel overall customer service, discovery and purchase. 2022 – The year of Web 3.0?Retailers will be active in “Web 3.0” technologies such as metaverse, NFTs, and cryptocurrency in 2022. Survey: New Year’s resolutions offer retailers opportunity Many consumers plan to spend money to help stay on track with their New Year’s resolutions. Small- and midsized businesses embrace ‘future-proof’ technology The uncertainty caused by the pandemic has been challenging for small- and midsized retailers that lack the vast resources of larger organizations. Mastercard: Retail sales strong in December, capping robust holiday season Retail sales in December closed out the year on a high note. Sensormatic: Holiday store traffic up over last year More consumers shopped in stores this year than last. They also shopped earlier in the season. Rite Aid aims for end-to-end supply chain visibility Rite Aid Corp. is bringing together space planning, store and distribution center forecasting, and replenishment planning within a single, centralized solution. Best Buy launches new influencer program The leading U.S. consumer electronics retailer is partnering with a major tech influencer. Saks launches online Wellness Shop The Saks luxury e-commerce platform is taking what it calls a holistic approach to wellbeing. Hy-Vee introduces national delivery A regional Midwest grocery/convenience chain is launching two websites with ship-to-home services available across the country. First Previous 446 447 448 449 450 Next Last