CSA Exclusive: Nikki Baird sheds light on retail technology trendsDuring 2022, retailers will focus on technology areas including omnichannel retailing, in-store payment, and RFID. Survey: Bad customer experience kills brand loyalty quicklyIt doesn’t take many bad service experiences to turn a loyal customer against your brand. Adobe: Online prices continue climbing in January Year-over-year online inflation grew for the 20th consecutive month in January 2022. Christmas Tree Shops achieves independence with new enterprise system Christmas Tree Shops is completing its separation from Bed Bath & Beyond by migrating technology operations to a hybrid cloud platform. Study: Subscription retail had a healthy 2021 Online subscription retailers brought in plenty of new customers last year. Port congestion continues; 40 ships waiting to dock in LA Import growth is expected to moderate during the first half of 2022 giving the nation’s congested container ports a much-needed break. Forever 21 pilots livestream shopping app Forever 21 is the latest retailer to experiment with shoppable livestream events. Survey: The key to brand loyalty is… Most consumers are only loyal to a limited number of brands, so understanding what drives brand loyalty is key. Tractor Supply unifies operations from supply chain to customer The nation’s largest rural lifestyle retailer is managing customer demand and improving its shopping experience with a new enterprise platform. Chipotle raises target for North American restaurant locations to 7,000 Chipotle Mexican Grill is looking to ramp up expansion as it raises its long-term restaurant potential by a considerable number. CVS Health tops expectations amid increased demand for COVID vaccinations, tests CVS Health Corp. reported better-than-expected earnings and sales as customers flocked to its stores for COVID vaccinations and at-home tests. Apple to let retailers use an iPhone to accept contactless payments Apple is turning iPhones into mobile POS devices — with no additional hardware required. First Previous 362 363 364 365 366 Next Last