Exclusive: Michaels improves personalization via email programA leading North American specialty arts & crafts retailer is successfully reactivating customer email addresses for marketing purposes. Kirkland’s starts search for a new CFOThe chief financial officer of Kirkland’s is stepping down. Not all store retailers benefitted from Prime Day Retailers in select categories saw large foot-traffic increases during Prime Day 2022. Shopify partners with YouTube for video-based shopping Retailers on the Shopify platform have a major new digital channel to sell their products. Amazon files suit against alleged Facebook fraudsters Amazon is taking legal action in response to what it says is a major effort to place fake reviews on its site. Morgan Stanley exec joins Saks DEI team Saks has added a 15-year plus global talent and diversity leader to its DEI team. Marks & Spencer bases omnichannel experience on POS platform A British retail giant will offer new omnichannel shopping services based on its in-store POS platform. Survey reveals perils of poor delivery experience Online shoppers are not forgiving when it comes to quality of delivery. Walmart to officially launch expanded drone delivery program A new era in Walmart’s last-mile delivery operations begins this week. Exclusive: Bestseller offers bilingual virtual assistance A global specialty apparel/accessories retailer is using artificial intelligence to automate Canadian customer service interactions in English and French. First Previous 355 356 357 358 359 Next Last