Kohl’s promotes veteran exec to top marketing postKohl’s Corp. is making an interim C-level appointment permanent. Consumers reimagine retail shoppingIt’s no surprise that online shopping for goods and services reached an all-time high during the pandemic. Report: Starbucks alleges union vote misconduct Starbucks is making serious allegations against the National Labor Relations Board. Kroger finalizes digital orders with unified commerce platform The Kroger Co. is ensuring that curbside pickup and ship-from-store orders are processed correctly. Walgreens taps Starbucks exec for new C-level store design role Walgreens is creating a new executive position overseeing the development of store design and architecture. Jet’s Pizza automates order management with phone bot A regional Midwest pizza chain is enabling customers to place phone orders with an artificially intelligent phone bot. Survey: Back-to-school shoppers go back to stores Back-to-school shopping is reaching its peak as large numbers of consumers visit brick-and-mortar locations. Survey: Consumers embrace high-tech stadium features A new survey reveals consumers are open to omnichannel and virtual experiences when they attend sporting and entertainment events. Consumer sentiment inches up as gasoline prices fall; inflation fears ease Consumers are feeling a bit better in August. eTail 2022 – Keeping the customer at the center of omnichannel The importance of providing top-notch omnichannel customer service was a recurring theme at the recent eTail 2022 conference in Boston. First Previous 342 343 344 345 346 Next Last
