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Data & Analytics

  • Former Chico's chief brings expertise to J.Jill board

    QUINCY, Mass. — J. Jill, a leading multi-channel specialty retailer of women's apparel based in Quincy, Mass., announced that it has appointed Scott Edmonds to its board of directors.

    Edmonds most recently was the chairman and CEO of Chico's FAS, where he led the company's growth from $155 million in sales and 200 locations to $1.5 billion and 1,076 locations over a ten year period.

  • Macy’s tops among specialty retailers in Digital IQ Index

    New York City -- Macy’s took the top spot in the annual Digital IQ Index, which ranks retailers according to their online competence. The index measured the digital footprint of 64 brands via 350 data points across four dimensions: Site, Digital Marketing, Social Media, and Mobile. Based on these scores, each brand was assigned a Digital IQ and a corresponding class of Genius, Gifted, Average, Challenged, or Feeble.

  • Winn-Dixie to implement IBM POS, self-checkout technology

    ARMONK, N.Y. — Winn-Dixie Stores has selected IBM point-of-sale and self-checkout technology to help transform customer service, speed innovation and increase the operational efficiency of 484 Winn-Dixie store locations, and other store formats across the Southeastern United States, IBM reported.

  • American Eagle Q2 profit more than doubles

    Pittsburgh -- American Eagle Outfitters' second-quarter net income more than doubled to $19.7 million from $9.7 million in the year-ago period. The teen retailer credited the jump on increased revenue, growing online sales and fewer markdowns.

    Revenue for the period ended July 30 rose 4 percent to $675.7 million from $651.5 million, surpassing Wall Street's $652 million estimate. Same-store sales were flat compared with a 1% decline in the prior-year period.

  • Best Buy, Sears, Target tops in cross-channel performance

    SANTA CLARA, Calif. — Best Buy, Sears and Target ranked as the top three cross-channel performers in a study by CrossView, a provider of cross-channel commerce solutions. The study, which examined the cross-channel capabilities of 25 top retailers, found that a majority of retailers are providing an unsatisfactory cross-channel experience. 

    Highlights of the study, which is due to be released Aug. 30, include:

    • Only 12% of studied retailers could access a customer’s pending web order in store;

  • Granite Run Mall’s Leasing Chalkboard

    When Washington, D.C.-based Madison Marquette took over the leasing and management duties for Granite Run Mall, located in Media, Pa., near Philadelphia, it launched an innovative program for soliciting shopper feedback.

  • Sears engages social media for charitable campaign

    HOFFMAN ESTATES, Ill.  — Sears announced that it is inviting Facebook users to support to America's military members by fan voting for the Sears Rebuilding Together affiliate program that they believe is the most deserving. 

    Voting will take place through Sept. 23, and based on total vote tallies, Sears and Rebuilding Together will award 25 overall grants totaling $250,000 to Rebuilding Together affiliates at platinum, gold, silver and bronze levels.

  • Expectations elevated around e-commerce initiatives

    Just launch the new site already. Target executives keep talking about how much better its new website will be now that e-commerce efforts have been brought in house, so it sure would be nice to see what all the excitement is about. Not sure when that will happen, but EVP merchandising Kathy Tesija contends it is going to be a lot better.

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