Data & Analytics

WAYNE, N.J. — Toys"R"Us, which continues to implement its store integration strategy, has announced that it has improved its e-commerce, mobile and in-store shopping experience. 

Part of its multi-channel improvement effort, the company has enhanced its "buy online, pick up in store" program by giving shoppers the ability to designate an alternate person to pick up their order through "family and friends pick Up."  

NEW YORK — Consumers are spending more, but doing so in fewer transactions, according to American Express Business Insights’ most recent Business Insights Spend Sights report.

The study, which examines spending patterns across several key categories, U.S. cities and demographic groups, finds that while economic uncertainty continues to dampen overall consumer confidence, a new pattern of less frequent but measurable splurging has become evident among a range of customer groups in several categories.

NEW YORK — The Private Label Manufacturers Association announced that Douglas Merrill will serve as the keynote speaker for the organization's 2011 Private Label Trade Show in November.

Merrill, who served as EVP engineering and chief information officer for Google from 2003 to 2008, will offer attendees perspective on how shoppers and shopping behaviors are changing, and what the coming retail marketplace will look like. The keynote speech will be presented at the annual PLMA Salute to Excellence Breakfast on Nov. 14.

FAIRFIELD, Conn. — Stop & Shop has expanded its A+ School Rewards program and is introducing healthy store tours for kids.

The A+ School Rewards program — which allows customers to designate the points they earn for every dollar spent at Stop & Shop to the school or schools of their choice by registering their Stop & Shop card at StopAndShop.com — increase its contribution to help fund schools with a commitment of $2.5 million.

The prospect of learning how RFID can improve supply chain performance and the bottom line is the focus of the fourth annual RFID Forum to be held Oct. 25 to 26 in Fayetteville, Ark. The event is a creation of the Council of Supply Chain Management Professionals (CSCMP), the University of Arkansas RFID Research Centers and the Voluntary Interindustry Commerce Solutions (VICS) Association.

NAPERVILLE, Ill. and BOCA RATON, Fla. — OfficeMax and Office Depot had very different things to say about their respective back-to-school sales performances during presentations at the Goldman Sachs Annual Global Retailing Conference.

OfficeMax has been experiencing slower sales as consumers continue to be price conscious. In addition, Ravi Saligram, president and CEO of OfficeMax, reported that back-to-school sales are soft and the company is experiencing weaker technology sales.

SAN FRANCISCO — Staples charitable arm, Staples Foundation, has partnered with The Hispanic Scholarship Fund to expand educational outreach and scholarship opportunities for Hispanic students and their families. As part of this partnership, Staples Foundation is awarding a $100,000 grant to fund community outreach programming and 22 Staples scholarships for Latino college students majoring in business, according to the company. This is the first partnership between HSF and Staples

SAN JOSE, Calif. — eBay has announced that Devin Wenig is joining the company as president of its global eBay Marketplaces business unit, which includes eBay, the world’s leading online marketplace; eBay classifieds sites in more than 1,000 cities worldwide; and StubHub, the world’s largest online tickets marketplace. Wenig will report to eBay Inc. president and CEO John Donahoe.