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Data & Analytics

Custom Furniture, Custom Experience
Smart Furniture uses 3-D tools to personalize online furniture-shopping process
The furniture industry is often seen as old-fashioned and perhaps a bit stodgy. But that isn’t stopping Smart Furniture from applying leading-edge technology to provide a highly personalized online means of browsing, selecting, purchasing and even designing furniture.
Less is More
Bristol Farms boosts efficiency by reducing delivery frequency
Bristol Farms has been outsourcing logistics management since 1996. The upscale specialty grocery store operator initiated logistics outsourcing to aid growth. But the retailer has since used it to improve delivery efficiency.

How to Succeed Like Lou Reed in Digital Retail

As both founder of legendary 1960s rock group The Velvet Underground and as a solo artist, recently departed singer/songwriter Lou Reed was noted as a visionary and a curmudgeon. While his gruff approach to critics and fans may not be the best customer engagement template, Reed’s innovations as a musical artist offer lessons for retailers seeking success in the digital arena.

Avoiding all That Jazz
From the Editor's Desk