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Report: Samsung hires Apple store designer
San Jose, Calif. – Samsung has reportedly hired a high-level store designer from Apple. According to multiple media reports, the U.S., telecom unit of Samsung recently hired Tim Gudgel, a five-year veteran store designer at Apple, as VP and GM of retail sales operations.
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Report: LLBean.com tops November e-retail customer service ranking
New York – LLBean.com provided the highest-rated customer service of all major online retailers during the month of November 2013. According to the Stella Monthly Ranking from the StellaService customer service analysis firm, L.L. Bean was ranked number one for overall customer service and also in the email customer service area.
SierraTradingPost.com took top honors for phone customer service, Sears.com had the highest ranked shipping customer service and Bloomingdales.com has the best returns customer service.