Data & Analytics

Kmart shoppers can avoid a $3.95 activation fee when they sign up online for the retailer’s new reloadable, prepaid MasterCard, but those who do so will need to remain vigilant to avoid other fees.

SAN BERNARDINO, Calif. — Stater Bros. Markets has promoted David Harris to the position of SVP finance, CFO and principal accounting officer of Stater Bros. Markets, effective June 18.  

New York -- The slowdown in consumer spending is set to continue for the rest of the year, said Moody’s Investors Service in a new sector report entitled "U.S. Retail: Retail Sales Growth Slows Amid a Cautious Consumer.”

Redwood Shores, Calif. -- Improving the cross-channel customer experience and optimizing the supply chain ranked as retailers’ biggest challenges in a new study by Oracle. The report also found that mobile access is key: Forty percent of retailers said that providing store associates with mobile access to customer, product, inventory and other information is critical to their business, along with providing the entire organization with a more consistent and complete view of the customer (40%).

New York -- A survey released Tuesday by the International Council of Shopping Centers and Goldman-Sachs found that 42% of U.S. consumers expect to spend more on back-to-school items this year than they did in 2011.

With the back-to-school shopping season already well underway as one-third of households reported that they have begun to shop, ICSC and Goldman-Sachs expect the average household expenditure on all types of back-to-school items will be about $300 this year.

Raleigh, N.C. -- Nearly one-third of distribution centers (DCs) are entirely outsourced, according to the Supply Chain Metrics Report by the Tompkins Supply Chain Consortium.

Toronto, Ontario, Canada -- A recent survey of more than 6,500 U.S. consumers found that Americans consult their social media apps before, during and after retail store visits.

The survey, conducted by customer experience management solution-provider Empathica, found that mobile and social customer experience strategies are becoming more important than ever for brands, with nearly three in four consumers using Facebook to make retail and restaurant decisions.

Basking Ridge, N.J. -- Verizon Wireless said Tuesday that its green retail store design has achieved pre-certification in the U.S. Green Building Council's LEED (Leadership in Energy and Environmental Design) Volume Program. 

Verizon Wireless is one of only eight retailers in the United States and the only wireless company to achieve pre-certification from the USGBC, according to the company.

Henderson, Nev. -- Efficiency upgrades at 621 7-Eleven stores in California, Washington, and Oregon, will result in an anticipated energy savings of approximately $1.2 million annually.

The upgrades were completed by Castrovilla, a subsidiary of Blue Earth, an energy efficiency and renewable energy services company. The project involved the installation of energy efficient electronically commutated motors, anti-sweat heater controls, evaporator fan controls, gaskets, door closers and strip curtains.

Fayetteville, Ark. -- Researchers at the University of Arkansas's business school are looking into the potential for criminals to exploit new retail technologies like mobile coupons and touchless payment, the university said Tuesday.

The researchers, from the university's Walton College of Business, will work with the Retail Industry Leaders Association to address risks associated with the new technologies.