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The omnichannel imperative for manufacturers
Our industry has talked so much about omnichannel that it seems only the “aha” gets our attention anymore. Here’s the problem: Our talk is well ahead of our ability to execute. And execution is what matters.
Omnichannel isn’t sexy. It’s not about “Wow.” It’s about making it easier for people accustomed to an anything-anytime-anywhere world to do business with us. That’s primarily a question of organization, commitment and execution, for manufacturers as well as retailers.
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Ingles net income drops on higher sales
Asheville, N.C. – Ingles Markets, Inc. reported net income of $9.5 million during the first quarter of fiscal 2014, down 18% from $11.6 million during the same period a year earlier. Net sales rose 1.1% for the quarter, to $945.1 million from $935 million.
Grocery same-store sales decreased 0.8%. In addition, operating expenses rose, which may have contributed to the decline in net income. Robert P. Ingle II, CEO of Ingles, also cited holiday price-cutting measures.