Data & Analytics

By Gary Ambrosino, TimeTrade Systems

Retailers are bending over backwards to meet the growing demands of today’s ever-connected consumer; however, most are still coming up short. The traditional rinse-and-repeat practices — slashing prices, offering free shipping and promoting exclusive products — aren’t winning over fickle consumers or helping gain a leg up on the competition.

Stamford, Conn. -- GE Capital Retail Bank announced a long-term extension of its agreement with American Eagle Outfitters to continue providing private-label credit card programs for online, mobile app, and store purchases made at any of the 856 American Eagle Outfitter and 115 Aerie locations across the U.S.

As part of the seven-year agreement, GE Capital’s Retail Finance business will continue to manage the American Eagle Outfitters credit card program, which began in 1996.

Cologne, Germany -- EVO Payments International, a card payment acquirer and payment service provider operating in the U.S., Canada, and Europe, is releasing a new graphical user interface called Clever Pay GUI in Europe. EVO designed this new interface to make payment acceptance for online businesses easier and faster.

Merrimack, N.H. -- Specialty retailer Brookstone Holdings Corp. has filed for Chapter 11 bankruptcy protection, with a plan to sell itself to Spencer Spirit Holdings, owner of the Spencer’s retail chain, for about $147 million. The purchase price comprises $120 million in cash, $7.5 million in new notes and about $18.5 million of assumed liabilities.

Under the agreement with Spencer Spirit, Brookstone would continue to operate its stores in malls and airports, along with its catalog, website and wholesale business, under the Brookstone brand.

The shift toward electronic payments has had the unintended consequence of hindering shoppers’ ability to donate to charitable causes at the point of sale, but not anymore.

The American Red Cross has enhanced its ability to respond to disasters with support from Dell to open a new digital operations center in north Texas.

The Red Cross embraced social media in a big way in 2012 when it became apparent that Twitter, Facebook and other digital communication methods were the first place people turn when disasters strike. The relief organization opened the Red Cross Digital Operations Center roughly two years ago in Washington, D.C. with support from Dell and now the two are working together to open the north Texas location.

Bentonville, Ark. -- One-in-three microbusiness owners (31%) depend more on a second job for their personal income than they do on their business, yet 69% say owning their business is the ideal job. In collaboration with Gallup, Sam’s Club has unveiled a new quarterly tracking poll focused on America’s smallest businesses, or microbusinesses, with five or fewer workers.

Holmdel, N.J. — Levin Management has been named the exclusive leasing agent for Holmdel Crossing, a planned 140,000-sq.-ft. retail development in Holmdel, N.J.

According to Levin, pre-leasing efforts will focus on identifying anchor or junior anchor tenants that will drive the remaining retail tenancy,