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Data & Analytics

  • Funding the future, Walmart CEO makes $1 million donation

    A $1 million donation from Walmart CEO Doug McMillion and his wife Shelley to the University of Arkansas will help kick start the creation of a new School of Global Retail Operations and Innovation.

  • Walmart helps customers send savings

    A new low cost money wiring service from Walmart saves customers money and showcases the thought process the company applies to disrupt high margin businesses and generate store traffic.

    The new service is called Walmart-2-Walmart and when it launches on April 24 customers will be able to wire up to $900 for only $9.50. between Walmart’s 4,000 U.S. locations. The service is intended to complement Walmart’s existing relationship with MoneyGram which offers a broader range of financial services including international transfers.

  • FreshDirect bolsters mobile messaging technology

    Leading online grocer FreshDirect has selected Single Touch Systems to leverage the technology-based mobile media solutions provider’s Reminder Messaging Product.

    The messaging program includes implementing order status, delivery status and service notifications.

  • MasterCard to acquire Pinpoint

    Purchase, N.Y. – MasterCard has entered into an agreement to acquire Pinpoint Pty. Ltd., an Australian provider of loyalty and rewards services to financial institutions across the Asia Pacific region. This acquisition is expected to close in second quarter 2014.

  • Survey: LLBean.com climbs to top of March online customer service rankings

    New York - L.L.Bean was ranked number one in online customer service in March 2013. According to monthly benchmark analysis from customer service analysis provider StellaService, LLBean.com showed strength in email and returns, besting all other retailers in those specific service areas.

  • Lowe’s to pay $500,000 in EPA settlement

    Washington, D.C. -- Lowe's Home Centers has agreed to pay a $500,000 civil penalty for violating federal rules governing lead paint exposure, the Environmental Protection Agency said on Thursday.  

    The chain will also implement a comprehensive, corporate-wide compliance program at its over 1,700 stores nationwide to ensure that the contractors it hires to perform work minimize lead dust from home renovation activities, as required by the federal Lead Renovation, Repair, and Painting (RRP) Rule.

  • Analyst offers bear case on Walmart

    William Blair & Company analyst Mark Miller has followed Walmart for a long time, but he didn’t have much good to say about the company when he issued a downgrade this week.

    Miller lowered his rating on Walmart to underperform from market perform and cited some familiar and unfamiliar concerns. For example, one of his main concerns related to Walmart’s size and complexity which he contends reduces dynamism and growth.

  • CVS marketing chief steps down

    Rob Price, SVP marketing and advertising and chief marketing officer for CVS/pharmacy, has left the company to take a new role, the retailer said in a statement sent to sister publication Drug Store News.    

    “Rob led the retail marketing team during a period of tremendous growth and strong financial performance and brought numerous positive changes to the business. We thank Rob for his important contributions and wish him the best of luck in the next phase of his career,” the company stated.

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