Data & Analytics

Seattle – Slightly more than half (51%) of retailers do not have a plan for responding to security breaches. According to a new study conducted by Microsoft, “Security Trends for Retail Services,” almost three-quarters (72%) of retailers do not have budgeted disaster recovery plans.

JDA Software Group, a leading global supply chain planning and execution solutions provider, has appointed Baljit (Bal) Dail, a technology executive who has served as JDA’s chairman since May 2013, as interim CEO, effective immediately, replacing Hamish Brewer, who is leaving the company.

Dail will lead the search for a permanent successor to lead the company in the next phase of its strategic growth plan.

Los Angeles -- The Coffee Bean & Tea Leaf has named Karen Cate as CFO and Jeff Schroeder as VP operations.

Cate most recently served as the VP controller of Trader Joe's Company, where she was responsible for the integrity of financial processes and reporting for the retail grocery store, warehouses, and distribution operations.

Schroeder brings more than 30 years of experience with large multi-unit operations in the restaurant industry. He most recently served as VP brewery restaurants for Karl Strauss Brewing Company.

At its Smarter Commerce Global Summit in Tampa, IBM announced ‘IBM ExperienceOne,’ a new integrated portfolio of cloud-based and on premise offerings that help clients quickly deliver deeper, more valuable customer engagements by bringing together marketing, sales and service practices.

Alpharetta, Ga. – Three-quarters (74%) of businesses report that the time spent on social media has increased since last year, and 54% report that social spending has increased. According to a new study from Social Media Marketing University (SMMU), top social media expenditures include internal staff compensation (37%), social advertising (18%), external staff compensation (10%) and content (7%).

Other notable findings include:

• 60% report that content development requires the bulk of the time dedicated to social.

Commerce solutions company Square has introduced Square Feedback, a new product that turns digital receipts into a channel between buyers and sellers.

Square Feedback prompts customers to send feedback about their experiences directly to business owners through their digital receipts. Sellers can also respond directly to customers, resolve issues one on one, and protect their reputations.

Square delivers more than 10 million digital receipts a month.

Ann Arbor, Mich. – Domino’s Pizza has developed the Group Ordering Tool as an online feature that calculates an estimate of the number of pizzas needed to feed a specific amount of people. Domino's customers who use the Group Ordering Tool will also receive a discount on the menu price of their pizzas.

Virtual Piggy, provider of Oink, a payment technology for families and teens, is expanding its Channel Partner Program by teaming up with commerce solutions provider Gorilla Group.

Gorilla’s clients include Franklin, Bonobos, Riot Games, Zynga and Movado. The company is aligned to help leading B2B and direct-to-consumer brands succeed online.