Klarna launches new sustainability toolsA global payments provider and shopping platform is expanding its efforts to support sustainable purchasing. Uber enables video ad targeting of its customersUber’s advertising division is offering advertisers the opportunity to reach its customers with long-form video messaging, along with visuals. Customer service can make or break brand loyalty A new survey reveals how customer service can influence consumers to stay with – or abandon – a brand. Study: Quarter of online adults shop digitally on daily basis Daily shopping online has skyrocketed by 380% in the last six years. Five Below names CFO Five Below has found its new finance head. Exclusive Q&A: Ollie’s Bargain Outlet digitally drives store traffic Ollie’s Bargain Outlet is expanding a successful pilot of using mobile and social media technology to boost store engagement and sales. Direct-to-consumer retailers innovate – in-store and online The direct-to-consumer (DTC) vertical is producing some interesting technology deployments that transform operations across channels. Salesforce: Generative AI will help drive holiday sales Holiday shopping won’t start for a few months, but Salesforce has released five seasonal shopping predictions. Expert Commentary: May retail sales The U.S. Census Bureau released its advanced monthly retail trade report for May 2023, which showed sales totaled $686.6 billion, up 0.3% from the previous month, and up 1.6% from May 2022. Walmart opens second next-gen fulfillment center Walmart’s largest fulfillment center to date is also its latest high-tech facility. First Previous 205 206 207 208 209 Next Last