Data & Analytics

New York — More than half (54%) of shoppers who used a coupon during purchase would not have made the purchase without the deal; in addition, 55% of these shoppers were inspired to shop because they received a coupon. Those are some of takeaways from a recent survey by Tada.com, which offers deals and coupons from more than 5,000 retailers.

By Joe Gillespie, president and CEO of Zoove

The online shopping experience has many benefits: access to unlimited inventory, quick search capabilities, and overall convenience. But it lacks one key element: human interaction. Before making a purchase, consumers often want to try out products — to see and touch them, or get a second opinion. In fact, a recent IBM survey reveals that nearly nine out of ten consumers still finalize their purchases in-store.

Rogers, Ark. -- Wal-Mart Stores is focused on near-term execution to grow its same-store U.S. sales, improve returns in Walmart International and leverage expenses for the full year, company president and CEO Mike Duke said Tuesday at the company’s 20th annual meeting for the investment community.
    

Ann Arbor, Mich. – Domino’s Pizza, Inc. reported significant increases in net income, revenues and same-store sales during the third quarter of fiscal 2013. Net income was up 17.9% for the third quarter compared to the prior year period, from $26 million to $30.6 million.

Bentonville, Ark. – A computer glitch reportedly eliminated limits on the debit card limits of food stamp recipients in some Wal-Mart stores in northern Louisiana on Oct. 12. According to Reuters, managers of Wal-Mart stores in Springhill, and Mansfield, La., called local police when large numbers of shoppers began coming in and purchasing huge volumes of products on electronic benefits transfer (EBT) cards that had no credit limit.

New York – Duane Reade is running a three week, omnichannel social media marketing campaign to raise awareness of Duane Reade brand hosiery products. The "Boo-tiful Legs" Halloween contest calls for entrants to upload their original photos wearing Duane Reade brand hosiery with their Halloween costume, via a Duane Reade Facebook page FanGate, through Nov. 3.

Bay Shore, N.Y. - One in three shoppers have walked out of a store without buying the goods they intended to because of a bad experience with a self-service checkout, according to a new survey from queue management company Tensator. With 84% of respondents admitting to needing staff assistance when using a self-service, nearly 60% of customers actually prefer using more traditional staffed checkouts, the company said.

Other survey findings include:

St. Louis – Famous Footwear free app for iPhone and Android. The new app offers shoppers instant access to savings they can earn through Famous Footwear’s Rewards program, as well as exclusive mobile discounts and offers. The app allows users to plan, shop and track their purchases, and redeem their Rewards points from their mobile device.

Rochester, N.Y. -- Kodak Alaris today unveiled the Kodak Photo Service, which opens the company's worldwide installed base of Kodak picture kiosks and printers to content providers, creating new revenue streams for both them and retailers.

Atlanta -- VeriFone Systems announced that Holiday Oil of West Valley, Utah, has completed a chain wide rollout of its in-store marketing solution, LiftRetail.

The solution uses POS-connected digital screens to engage each shopper with relevant offers and coupons. Additionally, it analyzes each item in a shopper’s basket in real-time to make the right offer to the right shopper at the right time. The result is a proven increase in sales, delighted shoppers, and empowered cashiers.