Retail Strategy: Top Issues Facing Retail CIOs
Retail Strategy: Top Issues Facing Retail CIOs
David Dorf, Oracle
It wasn’t long ago that the main expectations for the retailer CIO were to keep the servers running, desktops patched, and store-based POS systems taking money. Today, the CIO fulfills a more strategic role, one that impacts the organization’s ability to adapt to changing consumer preferences, preserve margins and serve customers. Here is a look at the top issues facing retail CIOs today: