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Data & Analytics

  • Heinen’s and Symphony team on customer analytics and loyalty management solution

    New York -- Grocer Heinen’s has teamed with Symphony EYC to adopt customer-driven retailing operations that stretch from shopper, throughout the store and back to the warehouse.

  • Express finishes holiday strong; raises profit forecasts

    Columbus, Ohio -- Express is lifting its fourth-quarter and full-year profit forecasts, citing a better-than-expected performance at the end of December and beginning of January.

    CEO Michael Weiss said that Express Inc. experienced slowing sales during the first three weeks of December, but that its performance has bounced back since.
     
    Fourth-quarter same-store sales are now predicted to fall 3%-4%; Express previously forecast a mid to high single-digit decline in the figure.
     

  • Top 5 retail trends to watch in 2015

    The retail landscape is changing more rapidly now than at any point in history. As technology and customer demands evolve, retailers and their supply chains must be increasingly flexible and adaptable.

    Let’s take a look at the top 5 trends for the retail supply chain in 2015.

    1. This year will be omnichannel’s time to shine.

  • FirstData: Holiday spend up 3.2%; Christmas Eve busiest spending day

    New York -- Retail spending growth for the holiday period totaled 3.2%, and Christmas Eve, not Black Friday, was the busiest spending day of the year. Those are just two of the findings in the First Data SpendTrend annual holiday wrap-up.

    The report, which includes only card-based forms of payment, is based on analysis of over 400,000 retail merchant locations across the nation, from Nov. 1, 2014 through Jan. 4, 2015, and had processing activity with First Data for the same period during the previous year.  

  • Kurt Salmon, Tyco, Mobispoke partner for tech-savvy in -store experience

    New York - Kurt Salmon, Tyco Retail Solutions, and Mobispoke are partnering to enable retailers to provide a more cutting-edge store experience that includes interactive mannequins, fixtures and fitting rooms, as well as connected employees. The alliance is anchored by an interactive demonstration lab at Tyco’s Retail Experience Center.  

  • Half Price Books turns to PCMS for POS

    Cincinnati - Half Price Books has selected the PCMS Vision BeanStore POS system for its stores nationwide. PCMS is in the process of rolling out the system at all 117 Half Price Books stores.

    Half Price Books selected PCMS over a number of competitive vendors due to the ability of PCMS to support the retailer’s unique inventory management requirements around the buying and selling of new and used books and other items.

  • Container Store working on traffic troubles

    Fewer shoppers were in the mood to buy containers last fall, as the Container Store blamed its third quarter performance on lower customer traffic.

    The company said same-store sales declined 3.5% in the third quarter that ended Nov. 29.

    “We were not satisfied with our comparable-store sales and are working to fix it. Traffic has been the culprit, as the average customer transaction was up 2%,” Container Store Group CEO Kip Tindell said.

    But, Tindell added, traffic turned positive in the fourth quarter.

  • Old Navy floats Gap's boat

    Surging sales at Old Navy helped parent company Gap Inc. post an increase in same store sales for November and December.

    Gap’s same store sales for the November and December holiday shopping season increased 3%.

    For December alone, the figure rose 1%, slightly above Wall Street estimates for a 0.7% increase, according to Thomson Reuters.

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