IBM: AI can improve shopping experienceNew data indicates that artificial intelligence (AI) could be a valuable tool for boosting customer satisfaction. Exclusive Q&A: Kendra Scott personalizes customer textsJewelry brand Kendra Scott is enhancing its omnichannel customer experience with individualized SMS texts. Amazon enhances fashion shopping with AI Amazon is deploying artificial intelligence (AI) to help ensure proper fit and customer satisfaction for its online fashion shoppers. Abercrombie & Fitch Co. lifts guidance on strong holiday sales Abercrombie & Fitch continued the momentum it has displayed throughout the past year during the holiday season. Walmart pilots in-store breast cancer screening center Walmart has launched a pilot that involves a critical health care area for women. Walmart looks back on busy digital 2023 Walmart revamped enterprise digital operations in the past year, including e-commerce, mobile, delivery and third-party marketplace sales. Strong December growth pushes online holiday sales up 7% New data indicates higher-than-expected December e-commerce activity helped produce healthy 2023 online holiday sales results. Specialty apparel retailer Veronica Beard launches mobile clienteling Veronica Beard is deploying a single, streamlined solution for personalized customer interactions and remote sales. Aldi centralizes global shipping control with AI Aldi is integrating its global network of logistics partners and suppliers. Micro Center accepting GPUs for trade-in Consumers can now exchange old graphics processing units (GPUs) for credit at Micro Center stores. First Previous 131 132 133 134 135 Next Last