Retailers should take customer-centric enterprise approachRetail is, by definition, a “customer-centric” industry. Portland Leather Goods leverages managed logistics servicesA vertical retailer of handmade leather products is outsourcing inventory and warehouse management. Three retail tech trends to watch at NRF 2024 The NRF 2024 “Big Show” will give a good indication of how key retail technology solutions are evolving. Amazon digitally connects customers to health services Amazon is expanding its digital health efforts with a new program to improve care for chronic conditions. Chinese e-commerce retailer JD launches global express delivery The logistics arm of a Chinese e-commerce giant is expanding its express delivery service in a big way. IBM: AI can improve shopping experience New data indicates that artificial intelligence (AI) could be a valuable tool for boosting customer satisfaction. Exclusive Q&A: Kendra Scott personalizes customer texts Jewelry brand Kendra Scott is enhancing its omnichannel customer experience with individualized SMS texts. Amazon enhances fashion shopping with AI Amazon is deploying artificial intelligence (AI) to help ensure proper fit and customer satisfaction for its online fashion shoppers. Abercrombie & Fitch Co. lifts guidance on strong holiday sales Abercrombie & Fitch continued the momentum it has displayed throughout the past year during the holiday season. Walmart pilots in-store breast cancer screening center Walmart has launched a pilot that involves a critical health care area for women. First Previous 131 132 133 134 135 Next Last
