Data & Analytics

When it comes to workforce management, retailers are focusing on optimizing scheduling.

The need for automated and even employee-driven scheduling was a coherent theme in presentations and interviews given by several retailers during the KronosWorks 2015 conference in Las Vegas. In an address during the opening keynote session, Mike Zorn, senior VP of associate and labor relations at Macy’s Inc., discussed the importance of scheduling to employee morale.

Consumers’ expectations of retailers and suppliers have never been higher.

(The following is an excerpt from the new book, Extraordinary Experiences: What Great Retail and Restaurant Brands Do, by Denise Lee Yohn.)

Scott McClelland seems an unlikely candidate for his picture to appear under a "Why Is This Man Smiling?" headline. As spokesperson and president of the Houston food/drug division of Texas-based grocery store chain H-E-B, McClelland has plenty of reasons to be worried.

It’s been 10 years since Walmart launched its sustainability agenda, and on Tuesday, the discounter detailed the progress it has made to date.

In two important milestones, Walmart said it has achieved its goals of reducing 20 million metric tons of greenhouse gas (GHG) emissions from its global supply chain, and doubling its fleet efficiency. It also expanded an existing commitment to preserve wildlife habitat.

Atlanta-based Home Depot reported steady growth of transactions for its DIY and pro customers in third quarter 2015, leading the way to net sales of $21.8 billion, up 6.4% from the same quarter last year.

Net earnings for the world's largest home improvement retailer jumped 12.2% to $1.725 billion.

"During the quarter, we saw broad-based growth across our geographies and product categories, led by growth in transactions from both our DIY and pro customers," said Craig Menear, CEO and president.

The influx of new retail into New York City, from brands both familiar and ones new to our shores, continued unabated in 2015. Everyone has their favorites. Here are mine:

Flying Tiger

TJX shows no signs of losing its popular appeal with shoppers as the company reported stronger than expected traffic and same-store sales in the third quarter.

For the third quarter ended Oct. 31, same store sales at TJX Companies rose 5.3%. The company said net income fell to $587.3 million, from $595 million a year earlier. On a per share basis, net income rose to 86 cents per share from 85 cents, as the company had fewer shares outstanding. Revenue rose to $7.75 billion from $7.37 billion.

Retail facilities are making the shift to LEDs, a more efficient, brighter and longer lasting lighting option saves energy and reduces operating costs. Its rapid return on interest makes LED retrofitting a smart, simple fix.

But what if LED lighting installations could also increase and guide purchasing decisions? What if thoughtful placement and controlled lighting could make customers feel more comfortable and safe, and make employees more productive?

The CEO of Dick's Sporting Goods said strong back-to-school sales couldn't help his company recover from a slowdown in consumer spending in the third quarter.

For the third quarter ended Oct. 31, Dick's reported a 0.7% increase in same-store sales. Earnings were $47.2 million, or 41 cents a share, compared with $49.2 million, or 41 cents a share, in the same period a year ago. Revenue rose 7.6% to $1.64 billion.

Despite weak overall sales growth and an expected decline in third quarter profits, Walmart’s third quarter results offered reasons for the company to be optimistic and for competitors to be concerned.