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Data & Analytics

  • Beyond fraud, why EMV is a good thing

    The Oct. 1 EMV deadline has come and gone, but for some merchants, the technical headache still remains, and continues to interfere with fourth quarter planning.

    While some retailers have proactively met the challenge and are already EMV-enabled, (and to them, kudos!), data shows that by the end of 2015, only half of U.S. retailers will have made the change.

  • Savings go seamless with Instacart’s new CPG solution

    Now that its service has gained traction with retailers, on-demand delivery provider Instacart has created a new promotional platform for brands to connect with shoppers.

  • Shopping button competition heats up for Amazon

    Amazon.com just picked up an improved rival in the burgeoning home shopping button market, which it provided mainstream attention with the launch of its Dash remote ordering device earlier this year.

    San Jose-based technology vendor Hiku just launched version 2 of its eponymous shopping button tool. Ironically, Hiku actually released version 1 of the button shortly before Amazon launched its Dash button, but was overshadowed.

  • City Sports begins liquidation process

    Specialty athletic retailer City Sports never found its footing and, despite bringing in a veteran retailer to lead the 18-store operation, it has commenced going-out-of-business sales.

    Gordon Brothers Group & Hilco Merchant Resources are managing the going-out-of-business process, which began Nov.6 at City Sports’ 18 stores in the Maryland, Massachusetts, New York, Pennsylvania, Virginia and Washington, D.C.

  • RetailNext: Hot weather cools off store performance in October

    Store performance disappointed almost across the board during October, and circumstances beyond retailers’ control may have had a lot to do with it.

  • Costco logs a 4% increase in same-store sales

    October was a good month for Costco, which reported growth in same-store and total sales.

    The club retailer posted a 4% increase in U.S. same-store sales for October, excluding gasoline price deflation and currency fluctuation. sThe comp increase was 5% for the whole company.

    For the month, the company saw $8.78 billion in net sales and $19.53 billion over the four weeks. Though Costco’s U.S. sales saw a slight increase, its Canadian stores saw an 8% decrease in same-store sales for the month and a 9% decline over four weeks.

  • Delivery.com steps up app experience

    Delivery.com is focused on providing on-demand delivery from small, local retailers, but that doesn’t stop the company from thinking big.

    Delivery.com is unveiling a new iOS app with an optimized user experience within each of Delivery.com's core categories of food, alcohol, groceries and laundry. Enhancements in the new app include visual design, customized recommendations for users, and a complementary app for Apple Watch.

  • Study: Holiday shoppers not ready to mobilize

    Mobile commerce is getting a lot of attention, but may not play much of a role in the 2015 holiday shopping season.

    According to a new survey of more than 1,500 U.S. consumers from Accenture, only 2% of holiday shoppers are planning to do the majority of their holiday shopping on mobile devices, with most (43%) citing privacy and security issues as a major reason.

  • SPECS/2016 keynoters include NBA legend Pat Riley

    Pat Riley, the three-time NBA Coach of the Year honoree, will tip off Chain Store Age’s 52nd annual SPECS conference with a not-to-be-missed keynote address on Monday, March 14, 2016, at the Hilton Anatole in Dallas. And on Tuesday, keynoters — and political pundits — Tucker Carlson and Paul Begala will break down the 2016 presidential race.

  • Infographic: Mobile payment goes native

    Apps currently dominate the mobile payment space, but that may not be a permanent situation.

    According to a new infographic from mobile engagement provider Mobiquity Inc., the industry is on its way to a ‘no-app’ payment landscape. Mobiquity predicts that operating systems, rather than applications, will define the future of mobile payments.

    The infographic lists several data points suggesting consumers and retailers do not find mobile payment convenient. These include:

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