Data & Analytics

Consumers are generally willing to use mobile apps to assist with grocery shopping, and there is one retailer whose app is the clear favorite.

According to a new study from Blackhawk Engagement Solutions,’ “How Grocery Shoppers Shop: Changing Trends in Grocery Shopping,” the top used grocery app among U.S. consumers by a wide margin is Amazon (71%). This is followed by grocery store apps (28%), Walmart (26%) and Target (25%). Third-party savings apps are not used much, with use in the low single digits for the grocery channel.

Advanced omnichannel retailing is not just for big chains anymore.

Murdoch’s Ranch & Home Supply, a Bozeman, Montana-based specialty retailer with 30 stores in the upper Midwest, has implemented Kibo’s order management platform to provide real-time local inventory availability and omnichannel fulfillment capabilities within its new retail website.

With an existing e-commerce presence, Murdoch’s saw Kibo’s solution as an opportunity to better serve its customers and create a seamless online and offline experience.

Global technology platform and payments provider PayPal Holding, Inc. has appointed VP of global payments infrastructure (GPI) Sri Shivananda as the company’s new senior VP and CTO, effective April 1.

Shivananda’s appointment follows the decision by current CTO James Barrese, to step down to take time off. Barrese will remain with PayPal for a period of time to support a smooth transition period.

Old Navy, the division that has been performing the best for Gap Inc. for years, suffered a serious sales slump in the fourth quarter.

For the fourth quarter ended Jan. 30, Gap Inc.’s net sales were $4.39 billion compared with $4.71 billion for the fourth quarter last year. Same-store sales at Gap Inc. were down 7% versus positive 2% last year. Same-store sales by global brand for the fourth quarter were as follows:

• Gap Global: negative 3% versus negative 6% last year

Strength in the furniture and mattress category during the fourth quarter wasn’t enough to help Conn’s avert same-store sales decline with each of the company’s other merchandise classifications reporting weakness.

Conn’s said its total sales for January increased 7.9% to $101 million and for the three months ended Jan. 31, sales increased 7.4% to $376.5 million. The gains were the result on news stores as same stores sales at the specialty retailer of furniture, mattresses, home appliances and consumer electronics declined 2.3%.

Fourth quarter sales at CVS Health surged 11% to $41.1 billion, enabling the operator of nearly 10,000 stores to surpass a significant annual sales milestone.

The company opened 53 new retail stores and acquired 1,672 pharmacies from Target to end the year with 9,655 retail stores, including pharmacies in Target stores, and annual sales of $153.3 billion, an increase of 10%.

A new study of the retail habits of Generations Y and Z shows that the different age groups differ when it comes to using computers for online purchases versus shopping at brick-and-mortar stores.

A new GfK survey revelaled that Baby Boomers have been slower to adopt the smartphone as a shopping device. But when it comes to making purchases with a desktop or laptop computer, Boomers registered similar levels to Generation Y (40% and 43% respectively), while Gen Z came in at just 32%.

Los Angeles -- CBRE Group announced that Melina Cordero, a retail analyst, consultant and researcher has joined the company as head of retail research, the Americas. Cordero will work closely with CBRE Retail business-line leaders and professionals to generate innovative, in-depth research and analysis to inform CBRE clients about the ever-changing retail and shopping center industries.

A new study of the retail habits of Generations Y and Z shows that the different age groups differ when it comes to using computers for online purchases versus shopping at brick-and-mortar stores.

A new GfK survey revelaled that Baby Boomers have been slower to adopt the smartphone as a shopping device. But when it comes to making purchases with a desktop or laptop computer, Boomers registered similar levels to Generation Y (40% and 43% respectively), while Gen Z came in at just 32%.

Pitney Bowes isn’t the first name that comes to mind when thinking of e-commerce, but the global technology company is out to change that perception by doing something for the first time in two decades.