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Data & Analytics

  • Target extends its investment in online retail disruptor

    Fast-growing mattress retailer Casper has closed on a new round of funding — with help from Target Corp.   

  • Delivery robots to invade this country

    Sidewalk delivery robots are revving their engines for their July 1 debut in Virginia and Idaho, but there is an even bigger launch planned.   The delivery bots will soon be commonplace across the country of Estonia. Based on a vote of 86 to 0 in the country's parliament last week, Estonia is the first country in Europe that allows these food-carrying robots to roam sidewalks, according to Engadget.  

  • Study: Retailers experiencing e-fulfillment growing pains

    Retailers are thrilled with their surging online sales, however the same can’t be said for associated fulfillment operations.    Business is booming online as sales across 82% of e-commerce and multichannel businesses increased in 2016. Only 6% reported a decrease in orders. While many voiced concerns over increasing competition, Brexit and currency fluctuations, the majority of companies (88%) expected a further increase in e-commerce orders during 2017.  

  • Don’t Blame Email: Retailers need to provide an adaptive customer experience

    Reading business news and talking to retailers, I often hear about marketers’ disappointment in not reaching their email marketing goals. It’s become a real issue that they try to solve by sending more appealing emails with better offers more often. But still, it’s an uphill battle. Why? Because retailers aren’t really missing goals with email; the truth is that you can’t look at email as a stand-alone agent any longer.   Today’s Elusive Shopper

  • Amazon Rocks Food Retail: Four things the industry needs to do

    Amazon’s acquisition of Whole Foods Market is sending shock waves through the world of grocery retail. This striking move introduces more disruption into the grocery wars. As the c-suites form their war rooms and build their responses, the industry faces an array of significant challenges.   1. Food retailers must think bigger and faster

  • Tech Bytes: Three tips to make the grade this back-to-school season

    It may only be mid-June, but retailers nationwide are already eyeing their share of almost $800 billion in estimated back-to-school sales.   Store shelves — both physical and virtual — are already being stocked with this year’s hottest apparel, school supplies, electronics and dorm essentials, all in hopes of luring early bird shoppers. However, beefing up inventory isn’t enough to guarantee a successful back-to-school shopping season.  

  • Holiday shipping to get more expensive: UPS to charge extra during peak times

    For the first time ever, UPS is going to add a surcharge for orders delivered to homes during peak holiday times.    The surcharges, which apply only to residential deliveries, could boost the buy-online-pickup-in-stores (BOPIS) strategy deployed by many store-based retailers.  The move comes as the shipping giant look to combat its escalating costs, which include increased investments in hiring, in the wake of the shipping boom caused by rising online package volumes.    

  • Teen apparel retailer caught in security breach

    The Buckle is the latest cyber-crime target.   The teen apparel retailer was alerted that some guest credit card information was pilfered following purchases made at some of its retail stores. The chain launched a thorough investigation, which revealed that store payment data systems were infected with a form of malicious code, which was quickly removed.   
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