Study: Most consumers opt for online customer serviceAutomated customer service interactions are changing the role of contact centers, and how retailers are solving customer issues. Hudson’s Bay taps online retail exec as president of Lord & TaylorIt’s a homecoming of sorts for Vanessa LeFebvre. Tex-Mex restaurant chain targeted in cyber-attack Chili’s is the newest victim of a data breach. CVS applauds President Trump’s campaign to slash drug prices President Donald Trump has the support of CVS Health when it comes to slashing drug prices. Jeweler is ready to personalize in-store experiences A new in-store platform will give Helzberg Diamonds’ associates more insight into customers’ needs and available inventory. Lucky Brand gets ‘scrappy’ Invention was the mother of necessity when it came to Lucky Brand embracing the cloud. Risky business: Keeping stores safe Keeping stores safe and secure has always been a top priority, but retailers are taking more proactive steps to mitigate threats on a larger scale. Email marketing on verge of big changes Listrak's Tawnya Amdor discusses how predictive analytics, customer relationship marketing and AI will bolster email marketing strategies. Study: ‘Bridge Millennials’ drive spending across apparel and accessories Maturing and more established Millennials are becoming increasingly appealing to retailers, especially those in apparel. SPECS spotlights brick-and-mortar The mood was positive and the energy level was high at Chain Store Age’s 54th annual SPECS Show. First Previous 1075 1076 1077 1078 1079 Next Last
