Want to bond with millennials? Use this social platformRetailers seeking to build an intimate connection with Millennial shoppers should reach out through a specific social network. Study: Five customer experience disconnects to avoidBrands need to do a better job connecting with customers in several key touchpoints. What keeps chief marketing officers up at night? Marketing officers have a lot to worry about these days. Supermarket chain scores big with banned holiday ad Talk about a holiday ad with impact. It’s beginning to look like a mobile Christmas More consumers kicked off their holiday shopping through mobile devices and social media. Increasing ‘Dark Web’ activity puts retailers at risk Retailers may be leveraging more digital channels to increase revenue opportunities, but these are also fertile ground for cyber-thieves. New data reveals sharp rise in mobile fraud attacks Consumers are increasingly embracing mobile for online goods and services, and fraudsters are moving in fast for a piece of the action. The most beloved brands are… Eight retailers ranked among the top 100 most loved global brands, but only three cracked the top 10. The beauty retailers best using social media sentiment are… Three retail brands are slaying the competition when it comes to using social media to drive their personal care and beauty sales. H&M reportedly taps technology to solve inventory problem H&M is looking beyond markdowns to deplete its excess inventory, and offer more customized assortments. Facebook soars in Q1—even amid mishandled personal data backlash Despite being under scrutiny for how it protected user data, Facebook ended the first quarter with even more daily and mobile users. Analysis: Customer arrest likely to impact Starbucks’ revenues Although Starbucks is a brand with a long-standing history of positive social action and community engagement, its recent controversy has done much to tarnish that carefully built reputation. First Previous 5 6 7 8 9 Next Last
