Why the pandemic has created new urgency around digital engagementThe pandemic has revolutionized consumer behavior, and there is no going back to the way things were. Gartner: Gen Z will drive evolution of smart supply chainThe supply chain will become increasingly automated as the youngest members of the workforce gain prominence, according to Gartner. Survey: Retailers see value, challenges in AI A new survey of retail executives reveals artificial intelligence is evolving quickly in the industry, with some growing pains along the way. Clarks custom fits promotions with AI Clarks is leveraging a new artificial intelligence (AI)-based shoppable content engine for dynamic ad creation. Survey: Store systems failures pose major inconvenience to c-stores Almost all convenience retailers experience store-level technology failures, with significant financial impact. AutoZone accelerates speed, accuracy of store-level labor forecasts A leading retailer of automotive replacement parts and accessories is keeping up with real-time demand and variability in labor requirements at its stores. Survey: Online shoppers will pay more for these features NRF: Signs point to potential record sales growth in 2021 — depending on COVID-19 The pandemic remains the largest uncertainty and the biggest risk the economy faces in 2021. Kroger momentum continues in Q4 The Kroger Co. reported a strong end to a strong year as Q4 digital sales soared 118%. Costco, Amazon and Apple take top spots in retail customer satisfaction study The customer experience is crucial to generating sales — online and in-store. FedEx to phase in electric delivery vehicles A shipping giant is focusing on electric vehicles and sustainable facilities as key components of a plan to achieve carbon neutrality. Don’t leave out the human touch in artificial intelligence Retail is an intensely personal business, and the best artificial intelligence deployments recognize that fact. First Previous 84 85 86 87 88 Next Last
