Predictive Analytics

A new survey reveals digital coupons can help retailers collect a wide range of customer data.

Although interest in artificial intelligence has come and gone in the past, market experts believe it is here to stay.

The upcoming Black Friday and Cyber Monday holiday shopping days hold a lot of promise for e-commerce retailers.

The upcoming holiday season will see increased traffic at brick-and-mortar stores – but how can retailers maximize their conversion rate during this critical time?

Concerns about high inflation and the Federal Reserve interest rate hikes intended to bring it under control, haven’t stopped consumers from spending.

A proptech pioneer looks to expand the depth of in-store traffic data it provides to increasingly omnichannel retailers.

U.S. consumer confidence rose in September for the second consecutive month amid lowering gas prices and a healthy job market.

Christmas falls on a Sunday this year, which will affect holiday shopping patterns.

A leading meal kit provider is transforming its customer contact center experience with artificial intelligence (AI)-driven speech analytics.

Chipotle Mexican Grill is piloting advanced technologies to automate kitchen workflows and mobile-enable the store experience for customers.