Predictive Analytics

By Jason Taylor, Ph.D., [email protected]

Samsung Electronics America announced that its 2013 TVs will begin shipping this month in the United States, beginning with the LED 8000-series and the Plasma 8500-series.

COLUMBUS, Ohio — DSW reported that its fourth quarter sales increased 15.7% to $594.3 million from $513.7 million for the same period last year. Comparable sales increased 3.6%.

The company reported that fourth quarter adjusted EPS rose to 69 cents per share, an increase of 35.3% per share.

Full year sales increased 11.5% to $2.3 billion, and comparable sales increase 5.5%.

Adjusted EPS for the year rose to $3.35 per share for the full year, up from $3.00 per share in 2011.

SAN FRANCISCO and NEW ORLEANS — InsideView, a provider of customer intelligence, announced that one year after introducing a multi-faceted partnership with Microsoft to integrate InsideView's curated content into Microsoft Dynamics CRM, demand for the joint solution has exceeded expectations, and has provided an opportunity for Microsoft Dynamics channel partners to bring additional value to their CRM customers.

Automated tools deliver on customer service and leverage operational efficiencies

Retailers are putting an increased emphasis and value on how and when they use their workforce. And in doing so, they are on the right path, according to research from The Wharton School. The study found the associate payroll was the most important factor in determining revenue. A mere additional dollar (properly applied) on labor could reap rewards of $4 to $28 in return.

ARMONK, N.Y. — IBM has opened its Customer Experience Lab in New York with the goal of helping business leaders transform the way customers experience their products, services and brands through the use of mobile, social, cloud and advanced analytics technologies. 

 IBM scientists and business consultants will co-create with clients to deliver systems that learn and personalize the experiences of each individual customer, identify patterns, preferences and create context from Big Data, and drive scale economics. 

Philadelphia -- PCSTrac, in partnership with Urban Outfitters, has launched the next generation of StoreTrac software,a web-based inventory control and management application for retail store operations.

The enhanced application delivers a store-level snapshot of shipments by volume and category type, as well as key details such as SKU, style, item quantity, item description, and shipment history on forthcoming shipments.

By Theresa Wabler, [email protected]

As retailers and manufacturers settle into the reality of the “new normal” of shoppers who  will continue their frugal consumption habits amidst recession or not, it’s crucial to employ promotional tactics that generate significant, lasting value, not just a flash in the pan. As marketers consider their options, one tried and true promotional tactic should be included to yield definite results: rebates.