Department Stores Are Getting Smaller (And Smarter)We’ve become too conditioned to the idea that “bigger is better,” especially in the United States. Your checkout isn’t broken–but it’s wrong for 70% of your customersRetailers have long blamed checkout for the 70% of shoppers not completing online purchases. Foot Locker analyzes customer feedback with AI Foot Locker is using artificial intelligence (AI) to improve customer experiences. Chipotle tests robot that helps prepare guacamole Robots are no longer just for making tortilla chips at Chipotle Mexican Grill. Urban Outfitters parent pursues AI-based merchandising Urban Outfitters Inc. (URBN) is deploying an artificial intelligence (AI)-based merchandise planning platform. Economic conditions ‘still moving in right’ direction, says NRF economist The “underlying strength” of the U.S. economy is keeping it moving forward. Academy Sports + Outdoors deploys Revionics’ base pricing and markdown solutions Academy Sports + Outdoors is taking a customer-centric and data-driven approach to pricing. Yum! Brands continues to enhance customers’ digital experiences Yum! Brands is looking to enhance its customers’ online experience. Study: Online shoppers openly share personal details with e-retailers Privacy remains top of mind for consumers, however they are willing to share personal information when shopping online. Klarna launches new sustainability tools A global payments provider and shopping platform is expanding its efforts to support sustainable purchasing. Customer service can make or break brand loyalty A new survey reveals how customer service can influence consumers to stay with – or abandon – a brand. Direct-to-consumer retailers innovate – in-store and online The direct-to-consumer (DTC) vertical is producing some interesting technology deployments that transform operations across channels. First Previous 33 34 35 36 37 Next Last
