A.T. Kearney: ‘Smaller scale’ retail M&A deals replace megadeals of years pastMergers and acquisitions activity by retail and CPG companies is undergoing a significant shift as retailers focus on acquiring capabilities that enhance efficiency and agility rather than building economies of scale. Walmart, Google partner to roll out voice-activated grocery shoppingWalmart continues to ramp up its efforts to compete with Amazon, this time in the fledgling voice-activated shopping space. Cuts Clothing sews up automated online customer service Specialty vertical apparel retailer Cuts Clothing is applying artificial intelligence (AI) to its e-commerce customer experience. Study: Successful retailers ‘get’ merchandise analytics Top-performing retailers are much more likely than their peers to understand the value of advanced data in merchandising, according to a new study. Shoe marketplace gets personal Shoe price-comparison website Purcado is curating deals around customer preferences as well as low prices. Accenture: Innovative chief marketing officers driving success Businesses that prioritize customer experience generate 11% higher shareholder returns. Ahold applies fresh technology to supply chain Ahold Delhaize USA seeks to provide the freshest produce possible with a little help from artificial intelligence (AI). Survey: Retailers impressed with customer experience, shoppers not so much There appears to be a disconnect in how retail marketers and consumers view the current state of customer experience. McDonald’s in big tech acquisition McDonald’s outdoor digital drive-thru menus are about to get a lot more personal. Clarks steps up online personalization Global vertical footwear retailer Clarks is identifying high-value online customers for targeted email promotions. Whole Foods in innovative energy storage program Whole Foods Market has joined an energy program in California that shifts the grocer’s large refrigeration-based energy loads to off-peak hours. It also comes with an added benefit. Study: When does personalization become creepy? A new survey of 1,000 consumers reveals the line between effective personalized marketing and creepy invasiveness. First Previous 124 125 126 127 128 Next Last
