Data Management

Redwood City, Calif. -- Actian Corp. said Tuesday that c-store chain Sheetz has selected its Vectorwise data analytics engine to optimize costs, maintain high quality and ensure a positive customer experience.

“Data growth is occurring at record rates,” said Jarrid Magalich, technical services manager at Sheetz. “It’s important for Sheetz to have a plan to manage this growth, maintain and improve current service levels – even with a growing user base – and reduce infrastructure costs wherever possible.”

By Todd Feinman, CEO of Identity Finder

By Alan Brill, Kroll

From headline-grabbing breach events to ongoing trends in information theft, the following industry events tell us a lot about the cyber security threats affecting the retail space this holiday season. Here is some light on how you can keep history from repeating itself.
 
Third-party breaches
Best practices in third party due diligence include:

Suffern, N.Y. -- Ascena Retail Group announced that John Sullivan has been appointed executive VP and COO.

In this newly created position, Sullivan will be responsible for information technology, distribution, and human resources information systems across all brands. Prior to joining the company, he served as executive VP and CIO for QVC.
 

In an effort to help merchants both achieve and maintain PCI (Payment Card Industry) compliance, technologies for cardholder data security have become more prevalent. Merchants should view PCI compliance as an ongoing business requirement with continuously evolving needs and mandated changes, not just a one-time, stand-alone IT issue. There is no quick-fix approach to both achieving and maintaining compliance and it is an ongoing process that begins at the strategic level.

New York City -- Oracle Corp. said it will acquire RightNow Technologies, a leading provider of cloud-based customer service, for approximately $1.5 billion. The acquisition follows Oracle's recent announcement that it is purchasing Endeca, a provider of unstructured data management, web commerce and BI solutions.

RightNow focuses on customer experience across contact channels. Its Customer Service Cloud is geared at customer interactions and data for call centers, social networks and the web, according to RightNow’s website.

New York City -- For the second year in a row, Office Depot was recognized in Newsweek magazine’s annual “Green Rankings” as the greenest large retailer in America. Across all industry sectors, Office Depot was ranked as America’s 8th greenest large company, a move up of 10 spots from last year, and was the only retailer in the U.S. Top 10 list.

Office Depot not only achieved the highest aggregate green score in the U.S. retail industry, but also led in Environmental Management, and disclosure of performance data.

BOCA RATON, Fla. — Office Depot announced that the company’s global headquarters, located in Boca Raton, Fla., has earned the U.S. Environmental Protection Agency’s (EPA’s) Energy Star certification. The certification signifies that the building performs in the top 25% of similar facilities nationwide for energy efficiency and meets strict energy efficiency performance levels set by the EPA, Office Depot reported.

By Andy Thomas, [email protected]

New York City -- A Bloomberg report on Tuesday said that Borders Group has garnered court approval for the sale of its intellectual property to Barnes & Noble after a recent question about privacy issues was resolved.

U.S. Bankruptcy Judge Martin Glenn in Manhattan approved the transaction after reviewing new terms between Borders and Barnes & Noble that will protect the privacy rights of 48 million customers.