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Survey: Understanding customers key to holiday sales
Santa Cruz, Calif. - Sixty-six percent of retailers attending the recent Big Data & Analytics for Retail Summit believe the number one way to ensure a successful holiday season is to understand customer behavior to drive sales and build loyalty. Moreover, data from business analytics provider Looker shows that four-in-10 retailers feel they are still ineffective when it comes to using data to improve business performance.
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Report: EBay resets passwords; will sell auto services
San Jose, Calif. – EBay has had success with the password reset it launched in May 2014, following the public revelation of a February 2014 security breach that may have exposed user information. According to Bloomberg, more than half of EBay’s existing 149 million customers have returned since the rest, and the company has also experienced 10-15% growth in new customers since that time.