Data Management

Houston – Mattress Firm is partnering with cloud-based customer experience optimization platform InMoment to operate its customer satisfaction program. Mattress Firm will utilize the InMoment Experience Hub to capture customers’ first-hand experiences with the brand.

New York – Cyberattacks are becoming increasingly sophisticated, but that many criminals still rely decades-old techniques such as phishing and hacking.  According to the 2015 Verizon Data Breach Investigations Report, the bulk of the cyberattacks (70%) use a combination of these techniques and involve a secondary victim, adding complexity to a breach.

Framingham, Mass. – Staples Inc. has collected 450 million ink and toner cartridges for recycling in the U.S. since 2005, averaging more than 60 million cartridges per year for the past four years. Through the cartridge recycling program, Staples has helped recover and recycle 234 million pounds of plastics and metals, diverting roughly the weight of 8,000 full garbage trucks from landfills.

Washington, D.C. – President Barack Obama has signed an executive order creating sanctions for cybercriminals who engage in crimes against the U.S. from foreign locations. The order allows the U.S. to impose sanctions on individuals who harm critical infrastructure, damage computer systems, or steal trade secrets, and sensitive information through cyberattacks based outside the U.S.

The order does not specify what type of sanctions can be imposed.

Home Depot, which was hit by a widely publicized data breach in 2014, has reportedly hired its first chief information security officer, according to the Wall Street Journal.

Atlanta-based Home Depot Inc. has appointed former Time Warner and Visa executive Jamil Farshchi to the new position of chief information security officer (CISO), according to the Journal.

The move comes months after the home improvement retailer said its payment systems were breached at some 2,200 U.S. and Canadian stores.

New York -- The Home Depot Inc. has appointed former Time Warner and Visa executive Jamil Farshchi to the new position of chief information security officer (CISO), the Atlanta Business Chronicle reported. The move comes months after the home improvement retailer said its payment systems were breached at some 2,200 U.S. and Canadian stores.

Retailers have long known the value of collecting and using customer information for internal analytics and marketing. Indeed, for decades, retailers such as grocery and drug stores have benefited from the vast amount of data generated by customers using their loyalty discount cards to save on their food, toiletry and related purchases. With advancements in technology, retailers now have access to more information than ever about their customers, not only from their own collection practices, but from third parties as well.

Atlanta – The Home Depot Inc. was reportedly not in full compliance with data security standards when a major data breach began in April 2014. According to the Atlanta Business Chronicle, an investigator working for credit card companies said Home Depot was in compliance with data security standards in 2013, but was still working to obtain compliance certification when the 2014 attack occurred.

In its quest to offer its customers everything from one-hour delivery of toilet paper to instant TV streaming, Amazon now wants to dominate the market in cloud storage with a dirt cheap new plan.

For $5 a month, customers can sign up for Amazon Cloud Drive and store as much digital content as they want. With the unlimited plans, customers no longer need to worry about how much storage is needed to keep their content safe and secure: they can choose either the Unlimited Photos Plan or Unlimited Everything Plan and only pay one flat fee per year.

New York -- PayPal Inc. has agreed to pay $7.7 million in a deal to settle charges by the U.S. Treasury Department that the electronic payments giant violated numerous sanctions programs against countries that include Iran, Cuba and Sudan, Reuters reported.

The Office of Foreign Assets Control, an agency of the Treasury Department, on Wednesday announced the civil settlement.