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Consumer Analytics

  • Study: Mobile technology offers in-store opportunity

    NEW YORK — While advances in smartphones and social media use has lead many consumers to shop online, those same technologies are being utilized by retailers to get customers back into the stores. New shopping apps, mobile technologies and social media rewards are moving buying decisions back into the stores, according to WSL/Strategic Retail's second annual Buzz to Buy 2.0 trend report.

  • Report: New apps and mobile devices drive online shopping decisions back into stores

    New York City -- New shopping apps, mobile technologies and social media rewards are moving buying decisions back into the stores, according to WSL/Strategic Retail. The finding are part of the company’s Buzz to Buy 2.0 trend report, its second annual survey measuring how the power of Social Media and online information are impacting buying decisions.

  • Tealeaf study finds lots of frustration with mobile shopping experience

    San Francisco -- More than 40% of online conversations about mobile shopping with the top 35 mobile retailers reflected customer frustration during the Thanksgiving weekend, revealing missed opportunities for leading brands, according to a report from Tealeaf. Even for the most successful mobile retailers, 41% of all online conversations indicated frustration with the mobile shopping experience at the outset of the holiday shopping season.

  • Black Friday breakdown reveals 2012 opportunity

    As retailers assess what worked and what didn’t in terms of Black Friday promotions and Thanksgiving weekend sales, overall there are a few things that stand out.

  • And in other pricing news . . .

    Walmart prices are lower than dollar store competitors in two New Jersey markets, but not by much, according to a recent survey conducted by Deutsche Bank.

  • ShopperTrak: Black Friday weekend sales up, foot traffic down

    CHICAGO — While retail sales during the Black Friday weekend increased this year, it seems that foot traffic may have dropped, according to a new report by ShopperTrak.

  • ShopperTrak: Black Friday weekend sales up 1.9%, foot-traffic down 1.8% year-over-year

    Chicago -- More customers shopped the Sunday before Thanksgiving than the days following Black Friday, according to ShopperTrak, a leading provider of retail and mall foot-traffic counting services.

  • LA Fitness to open at Cityville at Cityplace

    Dallas -- Venture Commercial Real Estate said it represented L.A. Fitness in the completion of a long-term lease for a 50,000-sq.-ft. facility in the new Cityville at Cityplace mixed-use development, under construction in Dallas.

    “Urban infill presents a challenge as we expand to open new clubs in densely populated areas such as Dallas’ Uptown neighborhood,” said John Gabriel, senior VP real estate for LA Fitness.

    Venture Commercial has helped L.A. Fitness secure 27 locations across the Dallas-Fort Worth area.

  • @WalmartLabs' Shopycat seeks to bridge gap between social media, shopping

    SAN BRUNO, Calif. — Walmart is looking to help holiday shoppers find the perfect gift this season with the launch of a new social shopping application.

  • Kroger posts 32 consecutive quarters of comp sales gains

    CINCINNATI, Ohio — Kroger posted its 32nd consecutive of same-store sales gains as the grocer continues to grab market share due to a combination of a customer service initiative and value pricing.

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