Consumer Analytics

Framingham, Mass. -- IDC Retail Insights on Wednesday released a new survey report, “Business Strategy: At Hand Versus In Hand — Will Consumers Have the Upper Hand in the 2012 Holiday Showroom Showdown?,” which found that 48 million shoppers will “showroom” or use their smartphones in some manner while they shop in stores during the upcoming winter holiday season.

Foster City, Calif. -- Visa Inc. announced Tuesday it has expanded the reach of V.me by Visa, landing more than 50 additional financial institution partners.  V.me, Visa’s new digital wallet service, eliminates the need for repeatedly entering account number, bill-to and ship-to information at checkout, simplifying the process. Account holders will be able to make payments online using V.me and check out simply by entering a username and password.
 

Bentonville, Ark. -- Wal-Mart Stores Inc. announced Wednesday it will officially launch its previously announced food-by-mail subscription service, called Goodies, which allows customers to trial sample-sized foods for a monthly fee.

Louisville, Colo. -- Video provider Envysion said Monday that chicken chain Popeyes Louisiana Kitchen has completed deploying the company's Envysion Insight solution to all corporate owned restaurant locations.

Popeyes will use Envysion's video-driven business intelligence in its 40 company-operated locations to improve loss prevention efforts, optimize operations and drive restaurant-level profitability.

Chicago -- ShopperTrak released a forecast on Tuesday that indicates certain days during the holiday shopping season will be quieter than others. The "10 best days to shop," according to ShopperTrak, are those with the least amount of foot traffic in stores. The weekdays after the busy Thanksgiving weekend top the list.

New York -- Experian Marketing Services said Monday that its Consumer Expectation Index shows an increasing optimism about the economy. According to the CEI, U.S. consumers’ forward-looking view of the economy is at its highest level since the onset of the recession. During the first half of 2012, the average CEI figure was 92.7, which is above the index’s average of the first six months for each year dating back to 2008. The 2012 figure measured eight points above those for the first half of 2008 and one point over those for the first half of 2011.

Pittsburgh -- Dick's Sporting Goods reported Tuesday that net income for the quarter ended Oct. 27 surged 21% to $50.1 million, compared with $41.5 million in the same period last year. The retailer cited strong online sales for the improved performance.

Revenue rose 11% to $1.31 billion, just edging Wall Street’s expected $1.3 billion, and same-store sales rose 5.1%. Online sales soared 46.7%

DLC Management Corp., based in Tarrytown, N.Y., is one of those savvy shopping center companies that seems to instinctively know what to buy, what to sell, what to redevelop, what to re-merchandise.  

And, most of all, DLC knows what will turn a shopping center on its ear.

Chicago -- ShopperTrak released a forecast on Tuesday that indicates certain days during the holiday shopping season will be quieter than others. The "10 best days to shop," according to ShopperTrak, are those with the least amount of foot traffic in stores. The weekdays after the busy Thanksgiving weekend top the list.

Emeryville, Calif. -- Digital marketing solution-provider Lyris said Monday that Australian retailer Harvey Norman has selected and deployed Lyris' digital marketing platform to increase online conversions and lead generation for the company's 180 retail stores.

Using Lyris, Harvey Norman will increase the quality of customer engagement across digital channels, and by doing so increase retention and loyalty.