Consumer Analytics

Retailer apps that offer value and high levels of functionality drive purchases — plus they are a catalyst for long-term customer loyalty.

Grocery-anchored centers are the gifts that keep on giving to investors and in-line tenants alike. No one knows that better than Jeff Edison, whose Phillips Edison & Co. runs 300-plus neighborhood centers.

An online apparel brand founded by a mother and daughter duo has raised new funding to expand.

Starbucks Corp. is accelerating the pace of expansion in one of its most important — and fastest-growing — markets.

Target is blending its physical and digital beauty experiences.

Digital ad exposure, especially those found in retailer apps, is successfully driving store visits.

A regional supermarket retailer enjoys a high degree of trust among consumers.

It’s a turbulent time for many American malls, and several owners and operators have had success reversing the fortunes of underperforming malls by transforming them into mixed-use destinations.

Automated customer service interactions are changing the role of contact centers, and how retailers are solving customer issues.

Chili’s is the newest victim of a data breach.