Why Retail Sales Models Still Require a Human TouchAmerican retail is back in growth mode. But as executives make critical real estate decisions, they often face an uneasy question — whether to trust their instincts or go with the recommendations of today’s increasingly prevalent computer models. Flexible payments pay off for IndochinoIndochino has expanded its customer demographic and increased its average order value since enabling customers to buy now, pay later. Study: Consumers will shop early this holiday season Consumers expect safety measures in-store, free shipping online Mastercard: In-store sales rebound in July, exceeding pre-pandemic levels Retail sales in July got a big boost from the Child Tax Credit and pent-up consumer demand, posting their 11th consecutive month of growth. Wayfair Q2 earnings top Street Wayfair Inc. maintained momentum in its second quarter, growing its customer base and average order value. Rite Aid to revamp price, promotion and loyalty programs Rite Aid has launched a comprehensive initiative to enhance its customer experience. Canadian toy retailer grows digital sales 300% with AI Mastermind Toys is leveraging artificial intelligence to create a customized, personalized omnichannel experience, which is paying dividends. Survey: Shoppers prefer buying adult beverages in-store, with Walmart top choice When it comes to buying wine, beer and spirits, stores win out — even during a pandemic. Health and wellness services drive customer satisfaction with retailers The surge of delivering primary care services such as vaccinations, routine screenings and physical exams through retail pharmacies has reached an important milestone. Survey: Customers want to return to stores, safely A new survey indicates the COVID-19 pandemic has permanently changed consumer shopping habits, including a number of new expectations for stores. BJ’s serves older customers with voice-based virtual assistant BJ’s Wholesale Club is automating chat- and call-based customer service to ensure longstanding shoppers are satisfied. Twitter pilots shoppable profiles Twitter is testing a dedicated space at the top of a profile where businesses can showcase products. First Previous 112 113 114 115 116 Next Last