Business Intelligence (BI)

New York -- A report released Monday at Retail’s BIG Show in New York City by Shop.org and Forrester Research found that as shoppers become increasingly connected, online retailers in 2013 will get back to basics, focusing on strategies and tactics to improve the customer experience and increase web conversion and loyalty across all devices.

ATLANTA — National sporting goods retailer Hibbett Sports has selected a business intelligence platform developed by QuantiSense, which will allow it to leverage retail analytics so it can improve local assortments across all physical stores.

NEW YORK — Yomari and Predictix will join forces to deliver merchandising and analytics solutions to large and midsize retailers.

Yomari is a leading independent professional services company focused exclusively on analytics, business intelligence and data warehousing for the consumer value chain. Its customers include Dressbarn, Gander Mountain, Petco, REI and Williams-Sonoma.

New York -- MID Retail Inc. announced Monday that discount fashion retailer Loehmann’s has selected its Advanced Merchandise Planning and Advanced Allocation software to forecast store-level demand, accurately generate buying plans, and intelligently manage the flow of merchandise to retail stores.

Atlanta -- Retail analytics firm QuantiSense announced Monday that Hibbett Sports has selected the QuantiSense Decision Orchestration Platform for its enterprise business intelligence solution.

Hibbett Sports needed a single foundation for enterprise business intelligence that could satisfy current merchandising and store operations requirements and expand to other departments over time.
 

NEW YORK — Online retailers are focused on retaining existing shoppers by giving them a better online shopping experience.

As shoppers become increasingly connected, online retailers are developing strategies to increase web conversion and loyalty.

According to the 2013 Shop.org/Forrester Research Inc. State of Retailing Online survey, 51% of retailers surveyed say their top priority for 2013 is site optimization, including checkout optimization, alternative payments, user experience, testing and product detail page enhancements.

Orlando, Fla. -- Workforce management solution-provider Empower Software Solutions said Monday that BJ’s Wholesale Club has launched the rollout of EmpowerWFM, the company’s workforce management solution, across BJ’s 198 locations in 15 states. 

The decision to rollout to all clubs follows a successful pilot of the solution.
 

NEW YORK — Global technology startup Synqera has launched Simplate, an in-store point-of-sale terminal that provides real-time business-to-consumer media communications, at the National Retail Federation’s 102nd Annual Convention & EXPO.

Synqera describes Simplate as one of the first interactive POS terminals that uses big data, such as customer preferences, behavior, demographics and purchasing information, to provide personalized media communications for on-the-spot marketing.