Business Intelligence (BI)

FRAMINGHAM, Mass. — Staples was hurt by a stronger dollar and weak same-store sales in North America and Europe. 

The office products company reported that its first-quarter profit for the period ended May 4 was $169.9 million, down from $187.1 million in the year-ago period. Its results missed Wall Street forecasts.

Total sales fell 3.5% to $5.81 billion, also falling short of estimates. In North America, same-store sales were down 2% on weak demand for computers, software and technology accessories.

MAIDENHEAD, U.K. — SDL, a global company that helps brands maximize their online business, has released a cloud-based solution for e-commerce marketers called SDL Fredhopper 7.5. 

SDL Fredhopper 7.5 allows e-commerce marketers to modify their online stores based on new trends, consumer behavior and commercial drivers. Marketers can, therefore, use the tool to adapt an entire product catalog and target specific shoppers.

REDLANDS, Calif. -- Esri announces that Carrefour Group, the second-largest retailer in the world with nearly 10,000 stores around the globe, has implemented an enterprise-wide marketing solution from Esri partner Galigeo.

NASHVILLE, Tenn. — Dannon is leveraging IBM's cloud-based predictive analytics in an attempt claim the number one spot, currently held by Chobani, in the $7 billion U.S. yogurt market. 

SAN DIEGO — Lifestyle brand Tommy Bahama has selected ServiceNow, an IT cloud company, to help it evolve its IT services. 

The implementation of ServiceNow software-as-a-service has allowed Tommy Bahama to consolidate multiple IT systems into a single system of record, provide self-service interaction for users and enhance the overall IT service experience. 

Matthews, N.C. – Family Dollar presented its annual Strategic IT Partner of the Year award to Trade Area Systems at its IT Strategic Partner last month. In September 2012, Family Dollar implemented the Trade Area Systems TAS Unity solution to give real estate managers mobile access to a database of real estate photos, comments and other relevant data.

CAMBRIDGE, Mass. — Men’s Wearhouse is looking to CQuotient to help it develop email campaigns tailored to individual shoppers at its brick-and-mortar stores and e-commerce sites.

The announcement comes just a week after the specialty retailer launched a revamped version of its flagship online site. 

INDIANAPOLIS — Kohl’s plans to leverage cloud technology so it can focus on core business and meet peak seasonal demands. To that end, the company has entered into a long-term, multi-year contract to migrate its contact center to the Interactive Intelligence Communications-as-a-Service solution.