Business Intelligence (BI)

New York -- A report released Monday at Retail’s BIG Show in New York City by Shop.org and Forrester Research found that as shoppers become increasingly connected, online retailers in 2013 will get back to basics, focusing on strategies and tactics to improve the customer experience and increase web conversion and loyalty across all devices.

New York -- MID Retail Inc. announced Monday that discount fashion retailer Loehmann’s has selected its Advanced Merchandise Planning and Advanced Allocation software to forecast store-level demand, accurately generate buying plans, and intelligently manage the flow of merchandise to retail stores.

Atlanta -- Consumer spending reached a three-year low during the month of December, according to a report released Thursday by First Data Corp.

First Data’s SpendTrend tracks same-store consumer spending by credit, signature debit, PIN debit, EBT, closed-loop prepaid cards and checks at U.S. merchant locations.

The global data management organization known as 1WorldSync named Gary Lo as its new CFO.

Lo spent the past 15 years in finance roles at Johnson & Johnson and other leading companies. At 1WorldSync he will be responsible for global finance, accounting, treasury, internal controls and legal functions.

Redmond, Wash. – Tesco has chosen Microsoft Office 365 for its companywide collaboration and social platform. The U.K.-based retailer is committed to deploying Office 365 to its employees working at the company's headquarters, in the field and in stores, across all its locations in Europe and Asia.

Redwood Shores, Calif. -- American Apparel, which launched a new Oracle e-commerce platform in the fall, has continued to deliver an increase in e-commerce sales, with a more than 38% increase over the same period last year. December 2012 sales increased more than 59% over December 2011, with December coming in as the highest sales month in the history of the company’s online business.

Austin, Texas -- Whole Foods Market announced Tuesday the hiring of Jason J. Buechel as global VP and chief information officer, effective immediately.

Buechel will report to co-CEO Walter Robb and CFO Glenda Flanagan.
 
Buechel previously was a senior executive and managing director, retail operations, for Accenture.
 

Norwalk, Conn. -- WhenToManage announced that its suite of retail operations solutions, including point-of-sale intelligence, labor scheduling and inventory management tools, is now being deployed by Rocky Mountain Chocolate Factory, an international franchiser, confectionery manufacturer and retail operator.

NAPERVILLE, Ill. — OfficeMax is ready to help its customers get more organized by offering them cloud service solutions.

By Craig Szklany, [email protected] and Mark Stier, [email protected]