Business Intelligence (BI)

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By Scott Jennings, director of market development, Retail & Services, QlikTech

Omni-channel is one of the most discussed (and debated) topics in the retail industry. Some proclaim that it is a total game changer, while others say it is simply the rebranding of a multi-channel strategy. I would argue the omni-channel concept is going to redefine the future of retail business intelligence.

Lakeland, Fla. -- Publix Super Markets Inc. has expanded its Teradata Active Enterprise Data Warehouse to accommodate growth and more complex analytics. The upgrade moves the data warehouse functionality beyond traditional strategic analysis and into tactical operational intelligence.

The expansion includes the latest Teradata Active Enterprise Data Warehouse platform, database software, and services. The new platform is designed to enable quicker reaction and response to changing business conditions and consumer behavior.

SAN FRANCISCO – Brick-and-mortar customer analytics provider Euclid is introducing Euclid Express, a free analytics solution that provides retailers with insights into customer behavior and store performance. Using existing Wi-Fi, Euclid allows retailers to assess the offline impact of marketing activities, identify trends in store performance, and improve the overall shopping experience.

Union, N.J. -- Bed Bath & Beyond Inc.’s third quarter net earnings rose to $237.2 million, less than Wall Street expected, from $232.8 million in the year-ago period, as higher costs and expenses impacted sales growth. The company trimmed its full-year earnings outlook.

Revenue for the three months ended Nov. 30 rose 6% to $2.87 billion, from $2.7 billion. Same-store sales increased 1.3%.

Franklin, Tenn. – A majority of retailers want their next POS software to have omni-channel capabilities. According to a new research study from IHLGroup, “Stores Reinvented: 11th Annual Store Systems Study,” 63% of retailers say their next POS software will utilize a single business logic that can be used for POS, mobile POS, m-commerce and e-commerce functions.

Phoenix – Manthan Systems is introducing its ARC Pricing Optimization application. ARC Pricing Optimization offers capabilities designed specifically for the retail environment and is a part of the company’s latest release of its ARC Merchandise Analytic application, MA6.4
Specific capabilities include:

Auto Recommendation: Identify products at group or individual store level that are candidates for price changes based on performance objectives and pricing strategies.

Minneapolis -- Direct Source is enabling its retail customers to protect their mobility investments and help ensure worker productivity with help-desk and mobile device management (MDM) services through its relationship with Enterprise Mobile. The Enterprise Mobile offering supports all operating systems, including Apple iOS, Windows, Blackberry and Android, letting retailers outsource ongoing management for devices used by corporate employees and store associates.

Brentwood, Tenn. -- Tractor Supply Company is renewing its Revionics Price Optimization license for three years and expanding the partnership to include the use of Revionics Markdown Optimization. Tractor Supply has used Revionics Price Optimization for regular price management and optimization during the past three years to drive regionalized, shopper-centric everyday value pricing.

Stamford, Conn. -- Design Within Reach, Inc., a multi-channel retailer of modern furniture, selected NetSuite as its core business management platform to support the company's growth. Design Within Reach plans to begin by leveraging NetSuite to power its core financials/ERP, inventory management, point-of-sale and order management processes.