Study: Retailers want omni-channel POS software

Franklin, Tenn. – A majority of retailers want their next POS software to have omni-channel capabilities. According to a new research study from IHLGroup, “Stores Reinvented: 11th Annual Store Systems Study,” 63% of retailers say their next POS software will utilize a single business logic that can be used for POS, mobile POS, m-commerce and e-commerce functions.



The study also shows that 2014 will be a banner year for store systems. Mobile, POS, software, omni-channel, and CRM are all showing up strongly. In addition, the number of retailers using mobile devices for POS is expected to triple in 2014.