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Business Analytics

  • The magic is gone: Macy’s closing stores and cutting jobs

    Macy’s said warm weather took a huge toll on holiday sales, which were much worse than expected, prompting the company to announce major cost-cutting moves.

  • Amazon reports happy holiday for sellers

    Some of the details are vague, but businesses and individuals selling items via Amazon.com experienced a generally successful holiday season.

    According to figures released by Amazon, more than 23 million items were ordered worldwide from sellers on Amazon on Cyber Monday, a more than 40% increase year-over-year. Use of the Amazon Sponsored Products targeted advertising service by sellers grew more than 100%year-over-year worldwide. Clicks on Sponsored Products in the U.S. grew by more than 200% from the previous holiday season.

  • Staples new digital tool to help small biz

    Staples is condensing its 30 years of business knowledge into a new performance tracking mobile app to help customers grow their business.

    Staples launched a new mobile app branded as Quick Wins to offer business-specific ideas, metrics and community support in one easy-to-access place. The retailer said its research showed that nearly three-fourths of small businesses want assistance getting their business metrics on track, yet 41% are not sure what business metrics they should focus on in order to ensure their success.

  • Study: FedEx beats UPS in on-time deliveries

    FedEx on-time performance went up this holiday season while UPS did not fare quite as well.

    According to new data from package tracking provider ShipMatrix Inc., FedEx met its guarantees of one-, two- and three-day holiday deliveries 97.8% of the time in 2015. This marked an improvement from 97.3% in 2014 and 95.4% in 2013.

  • Unlocking the analytics code with AI

    Retailers and suppliers have a new ally in their efforts to unlock actionable insights from the proliferation of data thanks to what Enhanced Retail Solutions contends is groundbreaking new functionality in its Intelligent Retail Platform.

  • Bed Bath & Beyond issues worrisome warning

    The holiday season got off to a horrible start at Bed Bath & Beyond and things went downhill from there, judging from the industry leader’s uncharacteristic and concerning profit warning.

    The company badly missed its third quarter sales and profit forecast for a period that included most of Thanksgiving weekend, and said its same-store sales for the fourth quarter were likely to increase 1%.

  • Bed Bath & Beyond gives investors lump of coal

    The holiday season got off to a horrible start at Bed Bath & Beyond and things went downhill from there, judging from the industry leader's uncharacteristic and concerning profit warning.

  • Home Depot makes more environmental improvements

    The pursuit of sustainability goals at Home Depot has been such a boon to efficiency the company just set major new goals.

    The retailer said by 2020 it plans to reduce total energy use by an additional 20% below 2010 consumption levels and procure 135 megawatts of electricity from a combination of onsite fuel cell and solar installs in addition to offsite solar and wind sources.

  • Auto glass retailer generates online traffic

    When your customer base is drivers who have had an accident or mishap with their vehicle, capturing consumers “in the moment” is crucial.

    So with 6,500 mobile glass shops across the country, Columbus, Ohio-based Safelite Group Inc. runs a national business model that relies on capturing natural search traffic.

  • Winning with retail real estate in 2016

    Occupancy costs are among the largest expenses for any retailer. Total lease obligations can exceed long term debt in many companies, reducing profitability and hindering growth. It doesn’t have to be that way though if operators follow four simple rules of retail real estate.

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